Zattoo Blog

HiQ: Lo verás muy claro

Movies
Somos conscientes de que muchos de vosotros tenéis curiosidad por saber qué va a pasar con Zattoo en España en octubre (nosotros también la teníamos y hemos estado trabajando para resolver la duda). Aquí está despejada.

Zattoo Basic
Seguiremos pidiendo a nuestros usuarios el pago de una pequeña cantidad en concepto de suscripción para poder usar Zattoo. “Zattoo Basic”, nuestra oferta básica, en paquetes de 1, 3 o 12 meses, está a tu disposición a partir de tan sólo 1€ por mes. Seguirá siendo posible pagar a través de SMS, pero también mediante tarjeta de crédito y PayPal. Pincha aquí para más información.

Zattoo HiQ
A partir del 7 de octubre presentamos en España nuestra oferta “Zattoo HiQ”. Con “Zattoo HiQ” te ofrecemos 8 canales principales (La 1, La 2, Antena 3, Cuatro, La Sexta, Telecinco, VEO e Interconomía TV) en una mayor resolución, igual que la que tienes en tu tele. Así, no te perderas ni un sólo detalle de los raquetazos de Rafa Nadal o de las operaciones de “Grey’s Anatomy”. “Zattoo HiQ” está disponible en paquetes de 3 o 12 meses, a partir de 1.75€ por mes. Pincha aquí para más información.

¿Por qué?
¿Por qué seguimos pidiendo el pago en España? Como ya comentamos, transmitir canales de forma legal (lo que incluye pagar por los derechos de copyright) es costoso. Seguimos intentando cubrir los costes mediante publicidad, pero nos está llevando más tiempo de lo esperado (hay crisis...). Así que para que Zattoo sea sostenible en España, tenemos que ser realistas. En otros países la situación es diferente y Zattoo sigue siendo gratis, mientras que en algunos, como España y Dinamarca, se pide una pequeña contribución. Seguimos trabajando para añadir nuevos canales, mejorar la calidad e incrementar el número de anunciantes. Mientras tanto, intentaremos mantener las cuotas de suscripción lo más bajas posible.

Gracias por tu apoyo.

12 Comentarios

You shout - we listen

Megaphone

We do listen to you after all. „If only the channels came in better quality. I would be willing to pay for that!“ Well, we heard and read that a lot (A LOT), so starting today, and for now only in Switzerland, we’re offering you just that. 20 channels in high quality (the same as on your good ol’ TV if you still have one), starting at CHF 3.75 per month. (The basic channels will still be available for free.)

If you’re on Swiss ground, you will see the additional channels in your lineup sometime in the next few days, after being invited to download the newest player version. (We’re doing a phased roll-out in order to catch problems before they affect too many people.) Before you go wild and commit yourself to a lifelong subscription, try out the free HiQ channel (currently Eurosport) to make sure that it actually works on your system. If you like what you see, click on one of the other HiQ channels in the player, and you’ll be taken to a subscription page on our website.

It’s Switzerland for now, but if both interest and feedback are positive, we’ll roll it out to other countries in the next few months.

Please keep the following in mind:

  • Try out the free HiQ channel before you purchase a subscription to make sure that these channels work on your system
  • You need to have a broadband connection of at least 2 Mbps to get a good transmission quality
  • Don't despair if you haven't received an invitation to update the player yet. If you're on Swiss ground, you should get one within the next few days. Just hang in there ...
  • How to subscribe: click on a HiQ channel in your lineup. You will be redirected to the payment page.
  • Swisscom VDSL subscribers get the HiQ channels for free. More information here

Not to forget: A big virtual hug from the Zattoo team to all those who’ve tested the HiQ channel over the last few days. Your feedback has been immensely helpful to us in finetuning this new offer and getting it ready for the broader public. (We went through 20 our developers went through 20 builds in the last 7 days ...)

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Supersize Zattoo

Supersize Zattoo

Ever wanted to take a closer look at Croatian high jumper and current world champion Blanka Vlašić? Or you're more into Michael Phelps' muscles? No matter what your sexual preferences are, we have something for you. Starting today, we are offering Eurosport at a higher resolution*, as the first of what we call High-Quality (HiQ) channels.

Zattoo HiQ channels are streamed at approximately four times the resolution of our standard-quality channels, offering a level of detail you haven't been able to enjoy so far. Beware however: they do also put more strain on your Internet connection, requiring about 3 times the bandwidth of a standard-quality Zattoo channel. And your 4-year old computer may not be up to the task of displaying that large data stream.

As you've learned by now, at Zattoo we do make our users part of our improvement process. So don't only blame us if the high quality you get is not the high quality you were expecting: let us know (by email or through the player's Send Feedback menu), and we'll do all we can to make it better!

Zattoo - where size does matter.

* Currently available only in Switzerland.

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Un café por Zattoo...

Coffee cup

Hace solo un mes te anunciamos que ya teníamos un millón de usuarios en España (el número ya ha aumentado, claro). La verdad es que hemos crecido mucho más de lo que esperábamos. Y la realidad es que a nuestros usuarios españoles les encanta ver la televisión a través de Zattoo. Para que te hagas una idea, la media de uso en España de Zattoo es de 2.5 horas por semana, que es muchísimo.

¡Estamos muy contentos de este éxito espectacular! Peeeeero hacer que Zattoo esté disponible para tal cantidad de usuarios es también un coste altísimo. De hecho, durante los últimos meses hemos realizado importantes inversiones con el fin de mantener o incluso mejorar la calidad de imagen que disfrutas cuando abres el reproductor. A esta inversión se une el coste que representa el pago que realizamos mensualmente a las entidades gestoras de derechos de autor para poder emitir legalmente.

Por estos motivos, te vamos a pedir que colabores con nosotros mediante un pago simbólico para poder seguir viendo Zattoo durante los meses de agosto y septiembre. Así que por el precio aproximado de un café bueno – 2,40 € - podrás ver durante dos meses naturales todos los canales que ofrece Zattoo en España (ahora mismo son 27). El pago es muy simple con SMS e encontrarás más información pinchando en el enlace de abajo.

Ponte cómodo, tómate esa taza virtual de café y disfruta de Zattoo.

54 Comentarios

Zattoo has 3 million users! (Drumrolls, please! Gunfire volleys! Fireworks!)

3m users

First off a warning to all allergic to self-praise, disgustingly positive exuberance, and boasting in every form. This blog post may cause hives, distort your view of Zattoo and endanger your long-term relationship with this brilliant and loveable provider of online-TV (oops, there we go already...). But there’s a time to be critical, and there’s a time (such as now) to get drunk be pleased with ourselves and celebrate successes.

Last October we were incredibly proud to welcome the one-millionth user into our Zattoo family. And not even a year later our family has grown threefold. By signing up yesterday at 6:54:37 pm, Thorsten* from Germany** kicked us into this new dimension of viewership scale and reach (welcome, Thorsten*!). But it’s not just the sheer number of registrations that we want to celebrate today. It’s also the fact that our users not only download but also USE Zattoo for MORE THAN 3 hours per week.

Another thing that we’re proud of (I did warn you it would be bad) is the fact that we managed to crank up our services in advance to be ready for EURO 08. The games were streamed on 17 different channels, and 658,000 viewers followed them for a total of 95 million minutes on Zattoo.

Then, in June, eco, the German association of Internet business, found us so exciting that they deemed us worthy of following in Google’s footsteps and awarded us their innovation prize 2008 (Google won two years earlier). We were really thrilled about that, too.

Now we’re gearing up for the next million and getting ready to turn your office PC into an Olympic playfield.

Zattoo – Out to conquer the world. One user at a time.

*Name changed for confidentiality's sake.

**Country changed for confidentiality's sake. Naw, just kidding.

28 Comentarios

Bakom würdigt Zattoo (endlich)

Ribbon

Ab 1. September muss sich bei der Billag für den Empfang von TV anmelden*, wer „sich bei einer Anbieterin registriert hat, die kostenlos Zugang zu Fernsehprogrammen gewährt.“ Wir sehen uns zwar nicht als weiblich (ist es eigentlich die/der/das Zattoo?), sind aber trotzdem gemeint damit.

Mit der offiziellen Anerkennung durch das Bakom als Schweizer Anbieter von TV-Programmen gehen wir seit heute früh gleich ein gutes Stück aufrechter durch die Gegend. Diese Anerkennung macht uns froh, weil hiermit von offizieller Stelle bestätigt kommt, was wir schon seit einer Weile wussten: dass Zattoo ein verdammt gutes Programm für den Fernsehkonsum bietet.

Im Übrigen sind wir begeisterte Verfechter der Maxime, dass private Daten keine Shareware sind. Da wir nicht verpflichtet sind, die Daten unserer Benutzer der Bakom weiterzuleiten, werden wir sie weiterhin innerhalb unseres eigenen Gärtchens halten.

Das Bakom selbst erzählt gerne mehr zu den neuen Empfangsbedingungen.

Zattoo - Internet-TV für Erwachsene. Aber nicht nur.

*Wenn man schon angemeldet ist, ist keine weitere Anmeldung nötig.

81 Comentarios

France: des nouvelles chaînes pour vous!

New channels for France

Avec la chaleur de l’été qui ralentit l’activité de nos cellules cérébrales, vous demandez plus de légèreté et de divertissement en cette saison. Zattoo France propose désormais:

  • Virgin17: des séries, des reality shows, des mangas et de la musique, de la musique, et de la musique
  • Gulli: la Pokémania, GX, des dessins animés à gogo pour la jeune génération, et des emissions pour leurs parents
  • TV8 Mont-Blanc: la télévision des Alpes, qui célèbre les grandes activités de plein air
  • AutomotoTV: des tests complets, des interviews avec des experts, et des emissions spéciales sur les voitures de luxe et le tuning
  • LUXE.TV: toutes les belles choses – la decoration d’intérieur, les loisirs, les sports, les hotels, la beauté, la mode, les voitures, le yachting, les montres …
  • The Poker Channel: les emissions de poker de toute l’Europe

Si vous ressentez le besoin de humer un peu d’air lointain, vous pouvez aussi choisir les chaînes* suivantes:

  • Aragon Sat (Espagne)
  • ETB Sat (Espagne)
  • Russia Today (Nouvelles russes en Anglais)
  • TeleZüri (Suisse)

Et en plus, vous pouvez désormais voir Euronews en français. La version en langue anglaise reste disponible en option.

Zattoo – la télé en toute saison.

40 Comentarios

Zattoo develops its social side

widget
Sharing is a virtue. So why not share with your friends what you’re watching on Zattoo? Download your very own Zattoo widget and place it on your blog, Facebook, or bebo page. And give your friends and readers a glimpse into the hidden depths of your eclectic TV tastes - whether it be „Hot Wheels“, „Cuddly animals“, or „The Slasher – You’re Next!“.

The widget is currently available for Facebook, bebo, and all blogging formats. More social network platforms to follow ...

Zattoo – If it’s good for you, it’s good for others, too.

112 Comentarios

Zattoo: how to fix when broken

Stethoscope
This is a serious post for once, so let’s get right down to it. Some of you are ready to do black voodoo on the new player because it just won’t work anymore since you upgraded. Yes, that sucks, and we’re fully aware of how desperate you are.

The big question is: What to do about it? And can we please talk to somebody who actually knows what they’re talking about, instead of getting fed helpless lines by a sweet-talking communications chick who's clearly out of her league? YES, YOU CAN.

Okay, your player doesn’t work. So let’s take it step-by-step:

  1. If you get "Zattoo failed to load due to The type initializer for 'xf1881ae45f713d1f' threw an exception" AND have Windows, please make sure that you have installed the latest updates for your computer's operating system. Ask your computer vendor on how to proceed. Uninstall/remove the Zattoo player. Download and install .NET framework 2.0. Restart your computer. Download a fresh, original copy of the Zattoo player from our website. If this works for you, please let our support know.
  2. If that doesn't solve the problem:

  3. Please send an email to our support team and answer the following questions:

    • Which operating system are you running?
    • Do you know if it's a 32-bit or 64-bit operating system?
    • Which error message do you get?
    • Describe the behavior of the player as accurately as possible

    The more we know, the better we can isolate the problem and find a solution.

  4. Worst case, we can offer you a downgrade to 3.1.1, but it will be a bit of a rough ride to later upgrade again to 3.2.0.

Zattoo – When our best is sometimes just not good enough.

100 Comentarios

Switzerland: Supersize Zattoo

Bigger is better
Bigger IS better. That’s why Zattoo has decided to collaborate with Swisscom (they would probably see it the other way around) to bring users with a Swisscom VDSL connection a better Zattoo. So if you’re one of those lucky people – or plan to be – and if you happen to live in Switzerland you’ll get the 20 most popular Zattoo channels in the 576x528 resolution, instead of in the usual economical also very satisfying 352x288 one.

Want to know more? Can’t wait to get a bigger Zattoo? Bigger n’better is just a click away …

Some post scripts:

  • To find out which channels are shown in HiQ quality, go to “TV channels” and choose the Swiss lineup
  • Unclick „lock window size“ to watch the HiQ channels in their full beauty
  • WLAN is currently not supported

Zattoo – Where size does matter.

Und dasselbe noch auf Deutsch:

Grösser IST besser. Drum hat Zattoo sich entschlossen, mit Swisscom zusammenzuspannen (sie würdens vermutlich andersherum sagen), um den Nutzern mit einer Swisscom VDSL-Verbindung ein besseres Zattoo zu bringen.

Wenn du also zu diesem glücklichen Grüppchen gehörst – oder dazugehören willst – und in der Schweiz zuhause bist, kriegst du die 20 beliebtesten Zattoo-Kanäle in der Auflösung 576x528 statt der üblichen ökonomischen auch sehr zufrieden stellenden 352x288.

Lust auf mehr? Her mit dem grösseren und besseren Zattoo? Hier geht’s weiter.

Einige Post Scriptums:

  • Auf “TV-Kanäle” kannst du sehen, welche Kanäle in der HiQ-Qualität verfügbar sind
  • Deaktiviere „Bildschirmgrösse fix“, um die HiQ-Kanäle in ihrer ganzen Schönheit zu sehen
  • WLAN wird zurzeit noch nicht unterstützt

Zattoo – Wenn Grösse Alles ist.

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