Zattoo defines the services provided to Zattoo Europa AG. Additional information is available in the imprint. Zattoo is an online platform operated by
Zattoo Europa AG
Baslerstrasse 60
CH-8048 Zurich
Tel.: +41 43 500 21 00
E-Mail: info@zattoo.com
Commercial Trade Register -Nr. CHE-109.852.725
Commercial Trade Registry of the Canton Zurich
offering diverse services, in particular, with regard to streaming TV channels. The services are available on several end devices, e.g. web browser (e.g. www.zattoo.com) and (mobile) Apps, in particular Apps for mobile end devices, Smart-TVs and Set-Top-Boxes or Streaming-Boxes, or other applications (software, such as the Zattoo-Player). The services may be financed by advertisement and are free of charge, or are subject to full or partial charges, depending on criteria, such as region, resolution and end device. Services subject to charges are explicitly defined. The scope of the services available may differ by region; more specifically, certain TV channels available in one country may not be available in other countries. By registering as a Zattoo user, you accept the following General Terms and Conditions (T&C) for the use of Zattoo. These General Terms and Conditions (T&C) shall apply for Zattoo users residing in Germany.
REGISTRATION AND SCOPE OF USE
SERVICES SUBJECT TO CHARGE
LIMITED TIME TRIAL OFFERS
Zattoo may offer chargeable services free of charge for a limited period of time (“trial offer“). The selection of users entitled to participate in a trial offer is at the discretion of Zattoo. Zattoo may revoke the provision of a trial offer for justifiable reasons or change the scope of service at any time. Zattoo can request the user’s payment information at the beginning of the trial offer. Zattoo may then charge the user for the future use of the chargeable services after the trial offer expires. The user shall be advised within the context of the offer and must agree. The user is entitled to cancel the trial offer subscription 48 hours prior to expiration of the trial period. Otherwise the trial offer shall be converted to a chargeable service.
REVOCATION INSTRUCTIONS
a. If you are a consumer pursuant to § 13 BGB (German Civil Code) the following revocation instructions shall apply.
Cancellation Rights
You are entitled to cancel this contract within 14 days without stating a reason. The cancellation period is 14 day from the day of contract execution. To exercise your revocation right, you must notify us at (Zattoo Europe AG, Baslerstrasse 60, CH-8048 Zurich, Switzerland, E-Mail: legal@zattoo.com) of your decision to cancel the contract with an unobscured statement (e.g. letter sent via postal service, fax or e-mail). You may use the enclosed sample cancellation form, but using this form is not mandatory. To comply with the cancellation term, it is sufficient to send us your message indicating your intent to exercise the cancellation right prior to expiration of the cancellation term.
Consequences of Cancellation
If you are cancelling this contract, we are obligated to reimburse all payment rendered by you, including shipping costs (with the exception of additional costs resulting from your choice of a different shipping mode than the cost-effective standard shipping offered by us), immediately and no later than within 14 days from the date your cancellation was received by us. We will use the same payment method for reimbursement that you have used for your initial transaction, unless we have explicitly reached a different agreement with you; at no time are you subject to fee deductions due to this reimbursement. The right to cancel a contract for providing services shall be invalid if the company has rendered the services in full and has provided the services after the consumer has stated his explicit consent and has acknowledged and consented to forfeiture of his cancellation right after services have been fully rendered by the company.
End of Cancellation Instructions
b. Sample Cancellation Form (If you would like to cancel your contract, please fill out this form and return it).
Zattoo Europa AG (Europe)
Baslerstrasse 60
CH-8048 Zürich
Switzerland
E-Mail: legal@zattoo.com
– I/we herewith cancel () the contract entered by me/us regarding the purchase of the following goods ()/ the following – Services () – Ordered on ()/received on (*) – Name of customer(s) – Address of customer(s) – Signature of customer (s) (only for hard copy correspondence) – Date
USER’S OBLIGATIONS
SPECIALIZED SERVICES
ADVERTISING
Zattoo is entitled to use advertising materials, e.g. when activating the services or a TV channel. The user can skip this type of advertisement to the extent legally permissible based on the information provided by the user or his use of services.
PRIVACY ACT
Details regarding the protection and use of data provided to Zattoo by the user are available in the Privacy Act Declaration. The Privacy Act Declaration is a component of these general terms and conditions.
LIABILITY LIMITATIONS AND EXEMPTIONS
CONTRACT TERM, TERMINATION, REIMBURSEMENTS
GENERAL CONDITIONS
EFFECTIVE
This version of the general terms and conditions is effective from 11 June 2018. This version replaces any previous versions of Zattoo’s general terms and conditions.
Version June 2018
© 2018, Zattoo
Zattoo is defined as the services provided or Zattoo Europa AG. Additional information is available in the imprint. Zattoo is an online platform operated by
Zattoo Europa AG
Mürtschenstrasse 39
CH-8048 Zürich
Tel.: +41 43 500 21 00
E-Mail: info@zattoo.com
Commercial Trade Register -Nr. CHE-109.852.725
Commercial Trade Registry of the Canton Zurich
offering diverse services, in particular, with regard to streaming TV channels. The services are available on several end devices, e.g. web browser (e.g. www.zattoo.com) and (mobile) apps, in particular, apps for mobile end devices, Smart-TVs and set-top-boxes or streaming-boxes, or other applications (software, such as the Zattoo-Player). The services may be financed by advertisements and are free of charge, or are subject to partial or full charges, depending on criteria, such as region, resolution and end device. Services subject to charges are explicitly defined. The scope of the services available may differ by region; more specifically, certain TV channels available in one country may not be available in other countries. By registering as a Zattoo user, and/or receiving Zattoo services after the General Terms and Conditions (T&C) became effective, you accept the following General Terms and Conditions (T&C) for the use of Zattoo. These T&C shall apply for Zattoo users residing in Switzerland. Download
REGISTRATION AND SCOPE OF USE
SERVICES SUBJECT TO FEES
LIMITED TIME TRIAL OFFERS
Zattoo may offer chargeable services free of charge for a limited period of time (“trial offer“). The selection of users entitled to participate in a trial offer is at the discretion of Zattoo. Zattoo may revoke the provision of a trial offer for justifiable reasons or change the scope of service at any time. Zattoo is entitled to request the user’s payment information at the beginning of the trial offer. Zattoo may then charge the user for the future use of the chargeable services after the trial offer period has expired. The user shall be advised with regard to the offer and must agree. The user is entitled to cancel the trial offer subscription prior to expiration of the trial period. Otherwise the trial offer shall be converted into a chargeable service.
USER’S OBLIGATIONS
SPECIALIZED SERVICES
ADVERTISING
Zattoo is entitled to use advertising materials, e.g. when activating the services or a TV channel. The user can skip this type of advertisement to the extent legally permissible based on the information provided by the user or his use of services.
PRIVACY ACT
Details regarding Zattoo’s protection and use of data provided by the user are available in the Privacy Act Declaration. The Privacy Act Declaration is a valid component of these General Terms and Conditions.
LIABILITY LIMITATIONS AND EXEMPTIONS
CONTRACT TERM, TERMINATION, REIMBURSEMENTS
SERVICE MODIFICATIONS
Zattoo reserves its right to modify the contents and structure of Zattoo, as well as its services at any time. This also includes the introduction of mandatory fees for all, or certain services, as well a partial or entire discontinuation.
GENERAL CONDITIONS
APPLICABLE LAW
These General Terms and Conditions and the contractual agreement between Zattoo and the user are subject to Swiss Law explicitly.
APPLICABILITY
This version of the General Terms and Conditions shall become effective on August 15, 2015. This version shall replace all former versions of Zattoo’s General Terms and conditions.
Version July 2015
© 2015, Zattoo