What most people do not know: Zattoo’s main product is actually a B2B TV-as-a-service platform that we offer to many customers - one of them being our own Zattoo B2C business. On top of our platform, we offer a white-label product, an advertising product and an API-based product. Today, this API product delivers video content to millions of users and our customers, e.g. network operators or large media companies, use it to build their own experiences on top of it. The list of customers is constantly growing, and their needs are always evolving - that’s why we are looking for a Senior Product Owner - TV Services - Public APIs.
You will be part of the Core Product group, which is in charge of envisioning, designing, building and operating streaming architecture and playback components. Within the group we are more than 60 people with different nationalities and are spread across all our offices. We share the passion to build the best TV products in the world.
Shape, innovate and improve Zattoo’s API products and features in line with the TV Platform strategy and roadmap in cooperation with Zattoo B2B teams to meet the requirements of all customers, both potential and existing
Define and extend the current API approach to a fully marketable and operational TV Services API product offering by managing the complete lifecycle of the product portfolio from discovery to its end of life (EOL)
Maintain and iterate on the API and the underlying services we want to offer by influencing the roadmap, backlog & sprints to deliver
Enable customers to use it properly by establishing documentation and conducting demos to ensure we have an excellent, up-to-date and usable Developer documentation, API consumer onboarding, etc.
Organize and facilitate workshops, support tenders (RFP/RFI)
Maintain, analyse and improve QoS metrics to strengthen our service availability
Define, own and monitor SLAs as well as other relevant KPI like customer satisfaction
BA/BS in Computer Science, Information Systems, Engineering or related degree
3+ years of experience in developer platforms and API products as a Product Manager
Profound understanding of video streaming technologies and a proven passion for TV as a Service and TV solutions in general
You have a strong sense of customer empathy to care deeply about top customer problems
You are able to easily communicate complicated concepts simply to multiple audiences
You have a results-oriented, can-do demeanor with an intuitive understanding of product quality
You love solving technical problems in innovative ways
You need to be able to communicate clearly in English, in spoken and written form
Fluency in German is a big plus
Experience with enterprise SaaS software
Reward: strong market competitive salary
Recharge: 30 days vacation plus public holidays
Regulate: trust based flexible working hours and the option for remote working 8 weeks per year
We’re sharing: Free access to the best streaming experience on the market
We’re developing: your own development budget, German classes and Zattoo all-company hack days
We’re inclusive: ‘Zattooies’ are a fun, engaged, and diverse team made up of 40 nationalities
We’re healthy: yoga classes, health checks, team sports, organic fruit, vegan options and more!
We’re responsible: we are carbon neutral, an active employee Green team, discounted BVG tickets and free bike rentals
We’re sociable: a calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event
Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer, join us and help build a diverse team dedicated to the future of TV.
You can learn more about us at: https://zattoo.com