Site Reliability Engineer

Berlin, Germany

The Role

At Zattoo we are building the TV platform of the future. To make that possible, we are looking for Site Reliability Engineer to join our Operations team. As the demand for unicast TV delivery is constantly growing, we are scaling out our custom-built delivery infrastructure to serve linear and non-linear video data on a multi Tbps scale. Because we control the whole chain from ingest through encoding/transcoding, to packaging and delivery there are many exciting areas to work on and to push TV to a new level. 

You will play a key role in optimizing our systems architecture, monitoring and alerting. You will be working closely together with the core video, core middleware and SRE/Ops teams to ensure maximum quality of our service to our customers. If you have a strong interest in monitoring, scaling out and optimizing complex distributed systems, you can have a huge impact on site performance and network optimization at Zattoo.

We Are Zattoo 

Founded in 2005 Zattoo is one of the leading TV streaming providers in Europe with around 3 million users per month. With headquarters in Zurich, we also have a large team in Berlin. Over 200 employees of 40 nationalities contribute to the television of the future and we are growing! We are pioneers in our field and wish to remain so in the years to come. That challenges us and is great fun. We have a culture that is constantly on the lookout for new opportunities, allows mistakes to be made in learning and places good ideas above hierarchies. For us, flexible working hours and the opportunity to work remotely are a matter of course. We truly foster trust based working.

What You'll Do

  • Become a valued member of Zattoo’s Ops/SRE team and improve our core services

  • Increase optimization and automation of our setup in various areas such as monitoring, alerting, performance and profiling

  • Develop tools and software for the TOC (TV Operations Center) to monitor and control our services 24/7

  • Analyse and understand Zattoo’s core services and explore ways on how to efficiently scale them

  • Propose improvements to platforms, infrastructure, tools and processes

  • Collaborate, support and consult engineers to write code that performs well and scales

  • Advocate security and stability, raise awareness for weak spots and develop plans to mitigate them

What You'll Bring

  • 2+ years proven experience in a Site Reliability Engineering or Ops position, ideally operating a complex web-based service

  • Strong experience in Monitoring preferably working experience with Prometheus or similar technologies

  • Experience in container management such as Kubernetes, Docker or LXC w/o using cloud providers such as AWS or Google Cloud

  • Experience in working with standard Ops tools, we use Debian, Nginx, Puppet, Jenkins

  • Comfortable working with remote colleagues, multidisciplinary teams and external partners

  • Fluent verbal and written English language skills

  • Bonus: A BS/MS degree in computer science or similar discipline

  • Bonus: Basic understanding of programming languages such as Bash, Python, Ruby and/or Go based web frameworks

  • Bonus: Good understanding of Datastores (elasticsearch, cassandra, redis, memcached, mysql, database replication/failover)

What We Offer You

    • Reward: strong market competitive salary

    • Recharge: 30 days vacation plus public holidays

    • Regulate: trust-based flexible working hours and the option for remote working 8 weeks per year


    • We’re sharing: Free access to the best streaming experience on the market

    • We’re developing: your own development budget, German classes and Zattoo all-company hack days

    • We’re inclusive: ‘Zattooies’ are a fun, engaged, and the diverse team made up of 44 nationalities

    • We’re healthy: yoga classes, health checks, team sports, organic fruit, vegan options and more!

    • We’re responsible: we are carbon-neutral, an active employee Green team, discounted BVG tickets and free bike rentals

    • We’re sociable: a calendar of events with fireside chats, lunches, in-house bar, BBQ’s, monthly socials, summer party and an annual off-site event

Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer, join us and help build a diverse team dedicated to the future of TV.

You can learn more about us at:

Join us and become part of our Stream Team!